Payment Terms & Conditions

All payments can be made via Bank Transfer or Paypal. Bank details are as follows:

HSBC

KC Plaits & Beauty

Sort code: 40-13-18

Account Number: 71540238

To pay via Paypal, you can either ask us to send you a request for payment or make payment to our email address – kylie@kcplaits.com. When paying using either of these methods, please contact us to let us know you have done so and use your name as the reference.

If making the payment in person, we accept cash and credit/debit cards.


Accredited Face-to-face Courses

Please note that with all of our accredited courses, you are able to secure your place with a non-refundable deposit of £50. The remaining balance is due 2 weeks prior to your course start-date and if you’re booking within 2 weeks of your start-date, the full balance is payable. If, after making payment in full, you cancel your booking:

1) Within 2 weeks of the start-date, you will be given the options –

a) to reschedule the booking without any additional costs, once. If rescheduled for a second time, the full balance will be due again; OR

b) to receive a refund of 50% of the full balance, less the initial £50 deposit.

2) Within 1 week of the start-date, you will be given the opportunity to reschedule with a further £50 cost to secure your new date. If rescheduled for a second time, the full balance will be due again. You will not be offered any refund in the event of cancellation.

In the unlikely event that KCPB Essex Training Academy needs to cancel or rearrange your training date, you will be offered a full refund, if you choose not to re-schedule.

In the unlikely event that KCPB Essex Training Academy needs to reschedule a training date that has already been rescheduled at your request, you will be offered our next available date (and those thereafter, until a mutually-convenient date is agreed). No refund will be offered.

All of the GTi courses that we have on offer mean that the theory element can be completed online via the Beauty Guild website. If you’re not already a member of The Beauty Guild, there will be a separate charge from them which as it stands is £25. This is separate from our practical day charges and will be paid directly by you to them. The Beauty Guild will provide you with a ‘Practical Session Code’ upon completion of your theory. It is your responsibility to ensure that this code is given to us the day before your practical training, within working hours (by 5:30pm), at the very latest. Without doing so, we may not be able to enrol you for your practical session and it will have to be rescheduled for a later date and you may be charged a £50 fee for the rescheduling of the course.


Hobby/Taster Courses

A deposit will be required for all hobby/taster courses which is non-refundable. The remaining balance is then due on the day of the course, in person. If you wish to cancel:

  1. more than one week prior to your course date, you will be given the option to re-schedule with no additional deposit required, once;
  2.  within one week of the course date, if you wish to re-schedule, another deposit payment will be required in order to secure your re-scheduled date. If you cancel twice within 1 week of the courses and wish to re-schedule for a third time, the deposit payable will be the amount for the course, in full;
  3. within 24 hours of the course date, the full amount is payable.

In the unlikely event that KCPB Essex Training Academy need to cancel, you will be given the option to cancel, with a full refund or to reschedule.


Online Courses

When booking an Accredited online course with us, full payment is required upon booking. This payment is non-refundable. Once payment has been made, we will also require a completed online booking form. Once both of these have been received, you will be sent welcome emails within 48 hours, which will include your theory manual and links to tutorial videos. You should ensure that you familiarise yourself with these techniques and your tutor will be on-hand to answer any questions you may have. Once you have practised a few times and feel quite confident in your technique, we will arrange an online live Skype/FaceTime/Zoom Tutorial/Assessment, where we can go through your technique and your tutor can help you to improve further.

Once the live lesson has been booked, we ask that you commit to this time and date. If you need to cancel your live training, our payment is non-refundable, but you will be given the opportunity to reschedule your live training. If you need to reschedule on more than one occasion, there will be a fixed fee payable of £20. In the unlikely event that KC Plaits & Beauty Essex Training Academy need to cancel your live training, you will be offered a new mutually-convenient date and time.