Privacy Policy

Privacy Policy

This is KC Plaits & Beauty’s and KCPB Essex Training Academy’s privacy policy, written by the owner, Kylie Carter. Our contact email address is kylie@kcplaits.com and telephone number is 07715554742. This policy is to explain why we collect personal information from you and how we use it.

The information we will collect: 

We will always ask for your name and telephone number upon booking any service. For our bridal or training academy bookings, we will also ask for further contact information, including: your email address, address, Date of wedding, address that you will require us to attend (if mobile).

We may in some instances, also require relevant health information to assess the suitability of treatments.

You have the right to access the information we hold about you at any time. You also have the right to withdraw your consent of sharing your personal details with us. To do so, please contact us via email (kylie@kcplaits.com).

Why we collect this information:

All of the information we collect is under the lawful basis of contractual purposes. We need the above information to be able to deliver our services to you. Details are also kept on-file for insurance purposes. You do not have to share any of your personal details mentioned above with us but this would prohibit KC Plaits & Beauty  from being able to offer you our services.

How we will use this information:

The information we gather is used to be able to offer you the requested service. We will only ever use your contact details to get in touch with you regarding an appointment or service with us. We will never use your information for marketing purposes and will never share/sell information to third parties for marketing reasons.

If you are enrolling in our training academy and completing one of our ‘GTi’ courses, we will share your name, telephone number, email address and whether you’ve passed with The Beauty Guild. The reason for doing this is also contractual because your theory will be studied online via their website before attending a practical training courses with ourselves. You have the right to refuse to share this with us but this would stop us from being able to offer you training.

How long we will keep your personal information:

We will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. If you are a regular client/have received our services on  multiple occasions, we will store your information for 7 years from your last appointment with us.

If you’re unhappy with the way we are dealing with your personal information:

Please contact us if you have any questions about this privacy policy or the information we hold on you, you can do this by email (kylie@kcplaits.com). If you believe we are not handling your data correctly, you have the right to make a complaint. This should be sent to us using the above contact details. If you are unhappy with our response, you should then contact the ICO (independent commissioner’s office). They can be contacted by using the following web page – https://ico.org.uk/concerns/ .

I, Kylie Carter, the owner of KC Plaits & Beauty and KCPB Essex Training Academy have committed to ensuring that your rights under the GDPR policy are adhered to. I have undergone professional training and my qualificatiomn is shown below:

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